Please refer to our Technical Forums page for further updates or news regarding any arising issues.” If you are able to login to the client on your PC but not the mobile app. For details on what version your device is on, refer to the manufactures support team of your device.ģ) Complete a full reinstall of the app itself.Ĥ) If your still getting this error message after the above steps, attempt to login via PC. “1) Ensure the most up to date version is installed.Ģ) Update all software on the device your using. On each occasion, I have been told to do the following: I have similarly reached out via both Twitter support and BattleNet tickets. I have made a forum post, where a QA person asked for my phone’s make, model, and OS, and then never responded again. I am particularly frustrated because I have had a lot of abysmal customer service experiences on this issue. I have a Samsung Galaxy s10e with Android version 9. The issue appears to be confined to the app and has not affected my ability to log into the game client. This error has been preventing me from using the app since 8.2 released half a year ago. If you are still experiencing issues, please check your internet connection.” You can check the WoW website for the latest realm status. Please check that you have the latest version of the WoW Companion. When attempting to log into the WoW Companion App, I receive the error: “Unable to Connect.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |